Privacy Policy

Last updated: June 2026

The short version

Your journal is AES-256 encrypted on your device. Mend has no servers that hold your personal grief data and no analytics. We do not sell, share, or transmit your journal or check-in data. Ever.

What data Mend collects

On your device (local only):

• Daily emotion check-ins (mood score and optional note)
• Journal entries (AES-256 encrypted; the key never leaves your device)
• Session progress and completion state
• Your loss type, grief stage, and app settings

All of this is stored in a SQLite database on your device. Nothing is uploaded to any server.

What Mend does NOT collect

• No account or email is required to use the app
• No analytics or crash-reporting SDKs
• No advertising identifiers or tracking
• No location data
• No contacts, camera, or microphone access
• Your journal entries — they are encrypted and the key never leaves your device

Supabase auth (optional)

Mend offers optional email sign-in via Supabase Auth to back up settings across devices. This is strictly opt-in. If you do not sign in, no account data is created or stored remotely. If you sign in, only your email address and an anonymous user ID are stored — never your journal, check-ins, or session progress.

Crisis detection

Mend scans journal text and check-in notes locally, on your device, to detect at-risk language and surface crisis resources (988 Lifeline, Crisis Text Line). This scan runs entirely on-device and the text is never transmitted.

Your controls

• Delete journal: Settings → Delete all journal entries — immediately and permanently
• Delete all data: Settings → Delete all data — wipes check-ins, progress, and settings
• Delete account: Settings → Delete account — removes your Supabase auth record if you signed in

Subscription payments

Premium subscriptions are processed by Apple (App Store) or Google (Play Store), not by Mend. Their privacy policies govern payment data. Mend never receives your card details.

Children

Mend is intended for adults. We do not knowingly collect data from anyone under 18.

Changes to this policy

If we ever make material changes, we will update the date above and note it in the App Store release notes. The core commitment — your data stays on your device and is never sold — will not change.

Contact

Questions? Use the contact form on our website, or reach the studio at tenderlab.studio.